Hybrid remote work models = high failure rates

Peter du ToitI'm the founder of FutureWork IQ where I spend my time assisting businesses to improve their climate literacy so as to understand the projected impacts from the expanding climate crisis and how to adapt their workplaces in the face of these impacts.

As counter-intuitive as it may seem it is easier to manage an all-remote team than it is a hybrid team, where you have some people in the office and some remote:

“Right now, while many companies still have a predominantly remote workforce, often times important conversations are happening on Slack in channels accessible to anyone at the company. But when some people return to the office, a significant portion of those conversations are going to be moved off of Slack to in-person meetings, removing important context for remote workers.” – Sean Knight

In essence, this communication breakdown happens because you have two communication apps – Slack (or Teams or Workplace etc.) for the remote team and the Office for the in-person team.

Unless you can successfully decommission the office as communication app, in essence creating a single communication channel, you will continue to run into serious issues.