I'm the founder of FutureWork IQ where I spend my time assisting businesses to design digital workplaces or “offices in the cloud.” These environments enable companies to allow flexible and remote working for their teams. I also teach the digital literacy, fluency, communication and collaboration skills needed to work in these modern technology-rich workplaces.

Let me explain. When a company has the luxury of time to PLAN a transition to remote working, several boxes would have been ticked before going live:

✅ Leadership learnt how to lead a remote working team
✅ Remote work culture clearly understood (eg asynchronous working)
✅ Team virtual work skills (#digitalliteracy) gaps understood and filled
✅ Well designed office in the cloud (#digitalworkplace) deployed
✅ Trials done (eg one department has worked 1 or 2 days out of office and then 1 week per month – challenges identified and fixed)
✅ Change management strategy in place for company wide rollout.


Announcement made that country is going to go into lockdown in 4 days time.


Schools close. Everyone is confined to the home. Spouses have to both figure out how to work from home with infant care or home schooling duties combined. Bits and pieces work but generally productivity takes a hit as everyone tries to figure out how to get work done and how to communicate and collaborate with colleagues. Large doses of frustration all round.

Leadership: “You see, we have been right all along, remote working just doesn’t work! It’s ineffective, just look at this mess!”

Lockdown remote work ≠ Planned remote work