To make remote work you have to decommission the office as the communication app.
“Going to work meant joining your colleagues in a building from 9 to 5, with dedicated space for each functional group and the execs on the top floor. Collaboration meant a whiteboard and conversation dominated by the most assertive voices. Making a decision meant calling a meeting of the leadership team. And culture meant all the behaviors and norms—good and bad—that happened in that traditional setting.
“Instead of questioning whether this was the best way to work and build successful teams, we used the office as a crutch. We didn’t think through all the possibilities of the working experience because we limited our options to what would work in an office, despite an explosion of tools that made effective collaboration from a distance possible and accessible to many.”
If this way of communicating is not changed. Remote work will become increasingly more frustrating as people long back to the office.