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I'm the founder of FutureWork IQ where I spend my time assisting businesses to design digital workplaces or “offices in the cloud.” These environments enable companies to allow flexible and remote working for their teams. I also teach the digital literacy, fluency, communication and collaboration skills needed to work in these modern technology-rich workplaces.

From an interview with Prof Prithwiraj Choudhury in the Economic Times:

“This is organisational transformation — it is really a management challenge, not a technological one. The role of the manager is seminal here. Managers will need two behavioural changes — they should cease to measure direct reports based on how many hours you work. Productivity can’t be based on such inputs now. It will have to be based on the quality of your work. Managers also often just pick up the phone and call their direct report — but, with remote work, people will be in different time zones. You can’t have people attending team calls at midnight. A lot of work will have to be done asynchronously, on Slack channels or shared Google docs. The manager must trust that their direct report will respond at the first opportunity.”

In a nutshell a successful transition to long-term remote working is a leadership challenge not a technological one.

Do you agree?