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Us (in the room) vs Them (on the screen)

Us (in the room) vs Them (on the screen)

If you ask the people on screen how they feel about this meeting you will almost to the man/woman hear that they feel separate from those in the room. It is extremely difficult to feel part of those...

Beware of communication fragmentation!

Beware of communication fragmentation!

I can literally write a book about this! Now no one digital communication tool is perfect, so don’t look for that, rather settle on something that ticks most boxes. If you don’t insist on a single...

Work-from-anywhere prerequisite

Work-from-anywhere prerequisite

A team must possess the skill to communicate and collaborate at distance as effectively as if they were sitting around a table in-person. It must be that seamless. This skill is often referred to as...

Why employees want “hybrid working”

Why employees want “hybrid working”

As can be seen from above, 64% of employees surveyed want to spend between 1 and 4 days “at the office.” There are a number of reasons for this, but primarily it boils down to this: 1) At home time...

Siloed internal communication

Siloed internal communication

Despite being a year into remote work for many, I still hear this when talking to teams. ME: So how do you stay in contact with your team? THEM: Mostly by email… (siloed communication) ME: What else...

Most companies stuck in synchronous remote work

Most companies stuck in synchronous remote work

This new data from Microsoft shows most companies new to remote work are stuck in “Synchronous Remote Work” or at Level 2 of the 5-Level remote work maturity model. Most are trying to: Ctrl + C...

Is that business flight really necessary?

Is that business flight really necessary?

This is a question Farhard Manjoo asked in his NYT piece entitled Do You Really Need to Fly?Do You Really Need to Fly? The truth is no we don’t and yes videoconferencing is good enough to replace...

Remote work pitfalls

Remote work pitfalls

This data from South Africa. This snapshot gives a glimpse into how traditional in-person teams are struggling with remote work. First up is the discovery that email is terrible for communication...

Why is the story feature important

Why is the story feature important

Stories are a very powerful digital communication medium! In all my years of digital communication, nothing has come close to creating digital intimacy and connection as has Stories. When Snapchat...

How to spot a badly designed remote workplace

How to spot a badly designed remote workplace

People are now sharing their experiences of what it’s like to work remotely after being forced to start doing so at very short notice, with no time prepare: For example: “I don’t miss going to the...